frequently asked questions to help you on your way.

What do I do if there is no lesson available for the times or discipline I choose?

Try changing your arrival date to a Saturday as most lessons start on a Sunday or Monday. Check the level, age or period and if you still cant find the lesson you need let us know.

Your site is telling me that there's no space left in the lessons I want to book, what can I do ?

Our system has probably blocked the sales for these lessons because they are full or close to full. To be sure you can contact the ESF by phone or by email and we'll let you know either way.

'Your childs' age does not correspond to this lesson.'

We calculate the number of months between the date f birth entered and the start of the lessons to see whether your child is the right age for these lessons.
The age that we use is that of your child on the first day of his lessons. Please don't hesitate to get in touch if you're having trouble with this. 

I can't get on to the payment page.

Please check your security and firewall settings aren't too high as this may be stopping your access to this page. You can always turn them off birefly to check this.

What happens if I need to cancel my holiday?

You can check our General Terms and Conditions for precise information on this but in general your lessons are non-refundable so please make sure you are insured for the refund of your ski lessons.

Should I have a special insurance?

The ESF does not automatically insure you so please make sure you are insured for all winter sports activities as well as for the reimbursement of your lessons in case of cancellation, injury or illness. We recommend Assurance Carré Neige, which costs 3.60€ per person per day.

956 Route du Col du Petit Saint Bernard - 73700 Montvalezan